“Everybody has the same opportunity to achieve a better career based on the performance.”

Dini Septiliani is 33 years old. She has worked at Indocement (a joint venture of HeidelbergCement) for more than 11 years. Joining Indocement as a management trainee in 2006, she was assigned to the supply division as a data analyst in warehousing in 2009, and later as an inventory control officer. Her current position is purchaser at Citeureup Factory, Bogor, West Java (Indonesia).

Retnawan Widhiantoro is 48 years old. He has been with Indocement for more than 22 years. His current position is plant 6 and 11 manager at Citeureup Factory. Equipped with years of experience in electrical engineering, Retnawan was promoted to department head in 2004. Now he is plant manager for 2 plants.

Employees in Indonesia.

What brought you to Indocement?

Dini:
I knew Indocement from the name brand Semen Tiga Roda. In my childhood, I had seen the ads on television, and the product Semen Tiga Roda was used to build the houses in my neighborhood. When I grew up, I knew that Indocement was a great company, and I wanted to be part of it.

Retnawan:
I was born in a small village in Central Java, around 500 km to the east of Citeureup. However, I knew of Indocement growing up, as it is one of the most well-known companies in Indonesia, as well as the largest cement company with the quality brand “Tiga Roda” cement.

What made you choose Indocement as an employer? How about your first days on the job here, what were they like?

Dini:
Indocement is a large company. Of course, to join and be accepted here is the dream of many young people. In 2006, I was hired as a management trainee. I was handed a lot of training material, relating to company culture, regulations, and knowledge about the production process.

There is an on the job training portion of the trainee programme, where participants work in and learn the processes and operations in a designated division. My on the job training was an exciting time for me, and I was pleased to find myself accompanied by experienced mentors as I and the other trainees observed the routines of the older employees.

Retnawan:
My first day at Indocement was challenging – but worth it to create a better future! In 1994, since there was no management training programme, I was directly assigned to the P1-2 electrical department as an engineer. My manager explained about Indocement in brief, and the same day continued with the plant orientation.

What does your typical working day look like? Do you like your position?

Dini:
Up to now, I have been part of the supply division as plant site purchaser. My day-by-day work involves processing purchase orders based on user requests and ensuring the quality of the delivered goods, as well as reviewing the quality of local products sourced by Indocement to help empower the surrounding community. Although challenges and obstacles sometimes present themselves, I do my best to provide maximum output and complete every job properly and on time.

Retnawan:
Actually, my career target was to become electrical department head by the time I turn 50. I never imagined that I would be promoted to department head when I was 35, and later assigned as plant 3-4 manager, as well as plant 6-11 manager in July 2016. I see this as a sign of the great trust put in me by Indocement, and I’m grateful for the full support from my teams. This very challenging work requires continuous improvement of my technical, managerial & leadership abilities, along with coaching from my superiors. It gives me a deep feeling of satisfaction to meet these challenges together with my teams and colleagues.

Employees in Indonesia.

What to you is the most important aspect of a job?

Dini:
Objectives and goals are the most important aspects for me – they help me focus better on my work.

Retnawan:
Safety is the most important aspect, along with environment and health. I believe these are the factors that most improve target achievement. Teamwork and integrity are other aspects that I highly value.

What experience has stood out most since you joined Indocement? And what do you think about your career path here?

Dini:
In 2009, when I joined the supply division, I was assigned by my superiors to assist with an administrative systems upgrade in material handling (incoming, stockpiling all kinds of raw materials) from a manual system to an integrated system. I believe there is still potential for continuous improvement. In my opinion, the career opportunities at Indocement are outstanding – but to achieve a better career means working much harder.

Retnawan:
Plant 3 ran for 346 days and plant 4 for 334 days in 2012 – when I was assigned as plant 3-4 manager. There is plenty to do, and every employee has the same opportunity to achieve a better career based on their performance.

Have you noticed any culture changes in your time at Indocement?

Dini:
Certainly, there have been culture changes at Indocement. I see it, for instance, when I look at the change in leadership and organisation. External changes do have an effect on Indocement’s culture, but I am confident that any internal changes are aimed at making the company even better.

Retnawan:
Yes, the Indocement culture adapts flexibly to conditions inside and outside the company. We have ASIST Values (Accountability, Striving for Excellence, Integrity, Service-mindedness, Teamwork), which must be implemented by all employees, as well as Indocement Styles (Nurturing, Empowering, Decisive, Process-driven, Performance-oriented, Participative).

Employees in Indonesia.

What is your outlook for the future of Indocement?

Dini:
With the intense competition today, I hope Indocement will continue to be a strong and sturdy player in the field. My vision for the future sees Indocement as a formidable power in the cement market – both in Indonesia and overseas.

Retnawan:
By improving implementation of Indocement Values & Styles, Indocement will be able to maintain continuous profitability while focusing on environmental sustainability and benefits for all of our shareholders and stakeholders.

How would you describe the company in three words?

Dini:
Excellent, inclusive, leading.

Retnawan:
Big, competitive and adaptable.

(The interview was conducted in 2017.)