Continuous dialogue with stakeholders
Hanson UK has broadened its scope of stakeholder engagement by running regular workshops with customers, trade associations and suppliers. The broad objective is to share best practice and to obtain feedback on key sustainability initiatives, in particular reporting.
Around 20 people from a range of organisations attended the latest meeting in London. It featured presentations on Hanson UK’s new website, and a customer’s perspective of the new Building Information Modelling (BIM) system. Afterwards delegates were taken around Hanson’s nearby cement and aggregates depot at Kings Cross, which includes the company’s busiest ready-mixed concrete plant.
Stakeholder feedback helps to set the right priorities
“The meetings provide valuable information to improve our reporting and engagement processes, and allow us to get closer to people who are buying, using or specifying our products,” said senior sustainability manager Martin Crow.
“The last workshop has confirmed that many of the areas we are focusing on are important to them and that third party verification schemes such as ISO 50001 (energy management) and BES 6001 (responsible sourcing) are essential. We have been asked to progress full life-cycle analysis of all our products and also demonstrate that our achievements go beyond mere compliance.”
Hanson has also held stakeholder engagement workshops at site level. By involving community leaders, neighbours and NGOs, the company gained some valuable feedback.